Refund policy

Refund & Return Policy – Cosmivra

We offer a 7-day return policy from the date of delivery.

Eligible for return:

• Damaged product

• Wrong item received

• Missing items

To request a return, email us at:
📩 cosmivra.official@gmail.com
with:

• Order ID

• Product photo/video proof

Conditions:

• Item must be unused and in original packaging

• Return request must be raised within 7 days

Refund Process:

• Prepaid orders → refund to original payment method

• COD orders → refund via bank transfer / UPI

Refund is processed within 5–7 business days after approval.

❌ We do not accept returns for:

• Used products

• Change of mind